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  • Workforce Innovation and Opportunity Act Services Department

    The WIAO department administers the Workforce Innovation and Opportunity Act (WIOA) Older Youth Program. This program offers career planning, employability skills upgrading, job seeking skills, labor market information, supportive services, training opportunities (literacy/GED and occupational), and follow-up services for eligible participants. The Center's Resource Center is located in the Student Center building and is open to the public for self-service activities.

    • Services

      Intensive Services for Older Youth (ages 17-21) are provided through the WIOA Services Department at York Technical College. These services are for eligible participants who have been referred from one of the local SCWorks offices (formerly known as the "One-Stop") in Chester, Lancaster, or York County.

      Services include the following:

      • Specialized assessments of skill levels
      • Vocational counseling
      • Career planning
      • Case management
      • Short-term pre-vocational services
      • Pre-employment occupational certification program
      • Career and skill assessment
      • Job Placement
      • Support Services
      • Training Programs

      Participants who have met the eligibility requirements for WIOA Services may be recommended for training or skill upgrading by their WIOA Case Manager.

      Individuals will be evaluated to assess their skill levels and qualifications. Training/skill upgrading must be linked to occupations that are in demand in the local area.
    • Training Factors to be considered:

      • Recommendation by Case Manager
      • Assessment of participant's skills
      • Completion of an Individual Training Account (ITA) application
      • Participant's eligibility for other sources of training funds
      • Likelihood that training will lead to long-term employment
      • Total cost of training selected
      • Acceptance into the training program selected
      • Completion of a financial aid application

      Progress of participants approved for training will be monitored with:

      • Submission of monthly attendance forms
      • Submission of progress reports
      • Submission of grades
      • Copy of credentials
      • Case management meetings
    • Follow-Up Services:

      After a participant completes a Training Program and enters employment, the participant will receive follow-up services for an additional year. The WIOA Services Department will monitor the participant's success and offer job seeking/keeping services. 

      Self-Service Activities:

      The following services are offered for public use in the WIOA Services Department Resource Lab.

      Self-service activities include: 

      • Internet access
      • Career assessment software
      • Word processing software
      • Resume preparation software
      • Access to local, regional, and national job listings
      • Labor market information
      • Community resource information
      • Job keeping/seeking information